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Crosschain Policy

Cross-Chain Policy (Bitcoin and Bitcoin Cash)

Cross-Chain deposit - A deposit of one coin to a different coins' address is considered a cross chain deposit.

BTC - Bitcoin

BCH - Bitcoin Cash

PayPlux would not be held responsible for any mistakes in the transfer of coins to a wrong coin address given by customers. We don't provide Cross-chain deposit recovery. Because these deposits are difficult to recover and some can't be recovered at all.

When placing orders, make sure to provide Bitcoin (BTC) address for Bitcoin (BTC) transactions only. And provide Bitcoin Cash (BCH) address for Bitcoin Cash (BCH) transactions. Any mistakes in providing any of these addresses would be your sole responsibility.

We advise that you ensure that you are depositing the right coin in the right address. Make sure to double check your address to ensure that you entered the right address for the coin you are purchasing or selling. If you are in doubt, crosscheck after placing your order before adding payment details to your order.

This policy applies to any deposits sent to an address of another coin on another network. This includes but is not limited to:

  1. Providing a Bitcoin Cash (BCH) address for a Bitcoin (BTC) order and vice versa.
  2. Sending Bitcoin Cash (BCH) address for a Bitcoin (BTC) order and vice versa.